Axxess Industries, an ASSA ABLOY company, and Crestron combine resources to create elite guestroom technology experience.

In an era where guest expectations are constantly evolving, hotels are seeking innovative solutions to enhance guest satisfaction and streamline operations. Crestron, a global leader in advanced technology solutions, and Axxess Industries, a renowned provider of innovative guest room devices, have joined forces to deliver a truly integrated experience that further enhances guest room technology.

This strategic collaboration brings together the power of Crestron’s infiNET EX software code with Axxess’s range of guest room-centric devices, including Doorbell, Do Not Disturb (DND), and Make Up Room (MUR) functionalities. The result is a seamless integration that elevates the guest experience while simplifying management for hotel staff.

 

A Vision for a Connected Guest Room

“This relationship is a testament to our commitment to delivering innovative solutions that meet the evolving needs of the hospitality industry,” says Michael Short, Senior Director of Marketing for Hospitality at Crestron. “By combining Crestron’s advanced control systems with Axxess’s guest room devices, we are creating a truly integrated experience that enhances guest satisfaction and simplifies hotel operations.”

The integration of Crestron and Axxess technologies creates a unified guest room experience that goes beyond simple control. It’s about creating a seamless and intuitive environment where guests can effortlessly interact with their surroundings, while hotel staff can manage and monitor the room with ease.

 

Key Integration Benefits

Compatibility between Crestron and Axxess solutions delivers a multitude of benefits for both hotels and guests:

  1. Seamless Guest Experience:
  • Unified Control: Guests enjoy a unified experience with both Crestron and Axxess solutions working together seamlessly. Whether it’s a simple lighting and HVAC control with an Axxess doorbell or a luxurious suite with complete room control from Crestron, including audio, video, shades, lighting, and touchscreens, paired with Axxess’s Communications Module (CCMD) for DnD and MuR, your guests will experience a truly integrated and intuitive environment.
  • Personalized Comfort: Guests can customize their room environment to their preferences, adjusting lighting, temperature, and entertainment options with ease.
  • Enhanced Convenience: Guests can effortlessly activate DND and MUR functions from both Axxess and Crestron control points, such as keypads and touchscreens, ensuring their privacy and service needs are met promptly.
  1. Simplified Management:
  • Centralized Control: The integration of all guest room technology onto a single Crestron platform simplifies management for hotel staff. One GRMS and PMS solution is all that’s needed to manage the entire room, reducing complexity and streamlining operations.
  • Real-time Monitoring: Hotel staff can monitor the status of the entire room, including all Axxess and Crestron technology, directly from the PMS. This includes viewing the status of the room from the door panel outside, allowing them to see the status and ring the doorbell.
  • Improved Efficiency: The seamless integration reduces the need for multiple systems and interfaces, simplifying staff training and minimizing potential errors.
  1. Enhanced Guest Satisfaction:
  • Elevated Comfort and Convenience: Guests appreciate the intuitive and personalized control over their room environment, leading to increased satisfaction and a memorable stay.
  • Improved Service: The seamless integration of DND and MUR functions ensures prompt service and a more responsive guest experience.
  • Enhanced Security: The integrated system can enhance security by providing real-time monitoring of room status and access control.
  1. Future-Proof Technology:
  • Scalability: The solution can be implemented across various hotel projects, from budget-friendly to luxury properties, ensuring scalability and adaptability to different needs.
  • Flexibility: Hotels can choose the solution that best suits their needs. Utilize Crestron’s custom solutions for complete control and flexibility or leverage the user-friendly Crestron Home OS for a streamlined and intuitive experience.
  • Open Architecture: The integration leverages open communication protocols, ensuring compatibility with existing systems and future upgrades.

 

Axxess Products with Built-in infiNET EX Software:

The following Axxess products are now available with integrated infiNET EX software, ensuring seamless communication and control within the Crestron ecosystem:

  • GRM (Guest Room Master): A 2-button switch located inside the guest room, also integrating a doorbell. This compact device provides guests with easy access to essential functions, including DND and MUR, and allows hotel staff to communicate with guests directly.
  • HCM (Hospitality Control Module): A wall-mounted module with a built-in chime. This discreet device offers a convenient way to control DND and MUR functions, providing guests with a seamless experience and staff with a reliable way to manage room status.
  • HCM Ceiling Mount: A ceiling-mounted module with a built-in chime. This aesthetically pleasing device offers a convenient and discreet way to control DND and MUR functions, enhancing the overall guest experience.
  • CCMD: Located behind the wall, typically in the hallway electrical box behind the exterior door sign. This module provides a centralized hub for controlling DND and MUR functions, ensuring consistent communication and reliable operation.
  • Plug-in Chime: Plugs into a standard outlet. This versatile device offers a simple and cost-effective way to integrate a chime into the guest room, providing a clear and audible notification for guests.
  • ADA Flasher: Communicates wirelessly. This device provides a visual notification for guests with hearing impairments, ensuring accessibility and inclusivity.

“The beauty of this collaboration is that it caters to the diverse needs of the hospitality industry,” says Michael Short. “Whether you’re a budget-conscious hotel or a luxury property, this solution provides the flexibility and scalability to meet your specific requirements.”

The Future of Guest Room Technology

Together, Axxess Industries and Crestron create a comprehensive guestroom technology system. With seamless integration and intelligent design, infiNET EX software and Axxess devices are setting a new standard for guest satisfaction and operational efficiency.

“We are excited to see how this strategic relationship will further shape the future of guest room technology,” says Michael Short. “By working together, we are creating a more connected, intuitive, and personalized experience for guests, while empowering hotels to manage their operations more effectively.”

 

How To Purchase Crestron:

To learn more about Crestron’s Hospitality solutions and to get in touch visit here: https://www.crestron.com/solutions/market/hotels-casinos-restaurants-retail-automation

 

Contact Axxess:

For sales or more information, connect with Axxess Industries using this form: